JDA Software Customer Experience Center (JXC)

JDA Software Customer Experience Center (JXC)

  • 13,000 SF
  • Interior renovation
  • New concept for the client
  • NAIOP Tenant Improvement of the Year project, 2019
The first space of its kind for this company, Corgan worked with JDA to help them navigate the intricacies of developing the program and subsequent design for this technology-infused Customer Experience Center dubbed "JXC." The project includes a guest reception, lounge area, variety of huddle and phone rooms, experience room, large 30-person boardroom as well as office space for product developers complete with a beverage bar and supporting meeting spaces. The experience center is used by employees nationally to showcase the partners and technologies JDA is currently working with. Large touch screen displays constructed within DIRTT walls, adjustable furniture, and movable lighting support the project’s key driver of “ultimate flexibility.” The office space has an incubator feel with capacity for 40 team members. It continues with the theme of flexibility through the use of height-adjustable tables on casters, dual monitor arms, mobile box file with cushion top for guest seating, and floor core power. This allows users to customize their own space without reliance on facilities personnel to make furniture moves.  


Technology, market disruptions, and social change are constantly rewriting the rules of the workplace. As businesses sprint into uncharted territories, we evolve and anticipate how these changes will impact the workplace.

At Corgan, we know agility is vital to problem solving. We listen deeply to our clients, conduct research, and evaluate all that's going on in the world. We build proactive teams — the right designers, the right researchers, the right experts in trends and strategy — deftly collaborating to create beautiful, relevant, and surprising solutions. One size does not fit all — our teams are nimble and customized for each project; the right expertise is brought in when needed, and off the team (and the invoice) when they’re not.

We solve complex problems with empathy, evidence, and inspiration. We are always, always dedicated to making sure our clients are ahead of the curve.



Branded environments leverage physical space to communicate an organization’s unique message. We seek to connect users with meaningful experiences giving greater purpose in an increasingly visual world. Our creative team finds ways to communicate visually who you are, what you do, and what is important to you.

Want to learn more on Branded Environments? Download our Branded Environments booklet.



Change management is all about managing the expectations, fear, and potential negativity around change in the workplace. It seeks to help employees understand and embrace new ways of working with minimal resistance and maximum efficiency.

Want to learn more about Change Management? Download our Change Management booklet.



Furniture strategy is a plan of action designed to maximize the potential of your business with the physical tool that your team members interact with most: furniture. We guide our clients and work with each vendor to determine their best solution – rather than developing the solution first and asking each vendor to replicate it.

Want to learn more on Furniture Strategy? Download our Furniture Strategy booklet.



Your office isn’t just space to house your employees, it’s a tool. The design of this tool is pivotal to the productivity, engagement and retention of your employees. Real estate is a large financial investment and we want every square foot to maximize the potential of your employees.

Want to learn more on Workplace Strategy? Download our Workplace Strategy booklet.



We know that your employees are your greatest asset. By placing people and their wellness at the heart of design, construction, operations, and development decisions, we can add meaningful value, generate savings in personnel costs, and enhance the human experience, health and well-being.

Want to learn more about Workplace Wellness? Download our Workplace Wellness booklet.