In early 2014, American announced plans to consolidate the current American Airlines operations center in Fort Worth and the US Airways operations center in Pittsburgh, creating a new, central location south of DFW International Airport near American’s headquarters and the flight academy. The new American Airlines Integrated Operations Center (IOC) is the first building constructed on the American Airlines Flight Academy complex in over 20 years. The new facility serves as the nerve center for American’s global network and houses more than 1,400 employees who plan, oversee and dispatch the airline’s more than one million annual mainline flights serving more than 140 million customers. The facility houses operations staff with supervisors, training facilities, break and locker rooms, venditeria, outdoor dining space, loading dock and associated parking. The new American Airlines branding can be seen throughout the interior with a feature wall in the lobby highlighting American Airlines destination cities. The IOC houses over 840 positions with commercial appliances in break rooms, upgraded audio/visual capabilities in conference areas and new open office concept furniture with lounge and breakout collaboration areas.
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