Mannington Showroom & Customer Experience Center
Project Stats
- Location
Atlanta, Georgia
- Size
12,825 SF
- Market
- Expertise
A legacy of service
When Mannington – a family-owned flooring company - decided to open its first showroom in Atlanta, the company asked Corgan to bring its values and vision to life through a design that was both beautiful and functional, centered on customer experience. The company’s commitment to client service shaped the project’s direction, guiding Corgan to design a showroom and customer experience center that would reflect the hospitality and character that have defined the Mannington brand for more than a century.
Guided by customer experience
Throughout the project, Corgan’s team emphasized the way customers engage with Mannington. This focus became the project’s guiding principle, shaping every decision from the earliest sketches through the customer’s point of view: How would they feel as they moved through the space? How would they interact with each element? How would the design shape their understanding of what Mannington stands for?
This customer-first approach shifted the design away from a conventional perspective, moving attention away from displays and transactions toward moments of connection, places where customers can pause, gather, and engage with the brand in a way that feels personal rather than transactional.
A living room, not a showroom
Corgan designed the space to reflect Mannington’s warmth, with touches of Southern charm woven in through soft textures, natural materials, and inviting gathering areas.
Rather than a reception desk, the team created a living room as the point of entry — an intentional choice that makes the space feel less like a showroom and more like a home. A large fireplace anchors the showroom, creating a sense of comfort and serving as a connection point. An adjacent coffee and drink bar gives customers another reason to linger and relax.
This same spirit extends into the showroom’s working spaces. The conference room takes on a family-style feel with subtle undertones of a dining room in place of a conventional meeting space, reinforcing the idea that doing business with Mannington feels more like sitting down with a family. Soft pillows, comfortable fabrics, and simply designed, unfussy furnishings were chosen to round out the interior — every detail reflecting the same restrained, approachable warmth.
Corgan’s design approach resulted in a showroom that functions less like a retail environment and more like an extension of the Mannington ethos itself: warm, welcoming, and personal.
