The COVID-19 pandemic has forced a national experiment on remote work. As the American workforce traded their conference tables for their kitchen tables, Corgan’s workplace strategists collaborated with Hugo to research the work from home experience to better understand how it compares to the office.


Using “thick data”, a qualitative study provided more than just facts on the challenges and benefits of working from home, how we work, and the needs of the modern workforce. In-depth interviews with exclusively remote workers and those splitting their time between home and the office and with both managers and individual contributors, the study explored the impact of working from home on productivity, work-life balance, engagement with co-workers, and their outlook on their career advancement opportunities.


While remote work has been growing in popularity for decades as an estimated 25% of the U.S. workforce had experienced some form of it prior to COVID-19, the pandemic has forced an immediate adoption of working exclusively from home for 42% of the nation’s employees accounting for more than two-thirds of our economic activity.



Corgan’s research provides insight into the impact of this sudden transition and the ways we work in an increasingly mobile, fluid, connected world. From blurred lines and the impact on mental health to formalized innovation and the psychology of visibility, the findings give shape to not only the future of how we work but where that work happens. To learn more, download the full Work. Place. Blurred. report.